Privacypolicy

Last revised: Feb 24th, 2017.

Our Privacy Policy outlines usage of your data, technology aspects, cookie use and third party disclosure on this site, hyperisland.com.

Personal Information

By visiting hyperisland.com you don’t disclose any personal data to Hyper Island. This requires an active action which can be made by filling out a contact or download form, buying a product, becoming a member of our community etc.

Cookies & Technology

We use cookies for the site to enable us to gather statistics regarding usage to improve, develop, meet future needs and provide more personalized services to you, both on this website and through other media.

As a member of the Hyper Island online community, with an active profile, we need to use cookies to enable the technology that drives the community functionality.

All Hyper Island students and alumni exist in an internal database system which is used for authentication to activate user profiles. In this system, your name, email address and possibly more information are stored depending on what information has been shared with Hyper Island. On this site, you have the opportunity to enter more information which is stored in a database that drives the site.

You can opt out at any time.

Measuring our visitors

We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.

The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.

You can learn more about Google Analytics or opt out if you wish.

Facebook, Twitter, and other social networks

These services provide social buttons and similar features which we use on our website – such as the “Like” and “Tweet” buttons.

To do so we embed code that they provide and we do not control ourselves. To function their buttons generally know if you’re logged in; for example, Facebook uses this to say “x of your friends like this”. We do not have any access to that information, nor can we control how those networks use it.

Social networks, therefore, could know that you’re viewing this website if you use their services (that isn’t to say they do, but their policies may change). As our website is remarkably inoffensive we imagine this is not a concern for most users.

If you sign up for a service

When you sign up for any of our services – paid or otherwise – we will record specific personal information about you, such as your name and email address.

We will also collect and store information about your use of our services so as to improve them. For example, we keep a log of what features are being used at any time.

We also log account and transaction history for accounting purposes, and to monitor our business activities.

Data finding

Hyper Island makes use of various 3rd party APIs to collect information about websites in for example Hubspot and Hotjar reports.

Hubspot cookies used on the site

__hstc The main cookie for tracking visitors. It contains: the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session) (Expires: 2 years)

hubspotutk This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. (Expires: 10 years)

_hssc Cookie for keeping track of sessions. This is used to determine if we should increment the session number and timestamps in the _hstc cookie. It contains the domain, viewCount (increments each pageView in a session), session start timestamp. (Expires: 30 min)

__hssrc Whenever HubSpot changes the session cookie, this cookie is also set. We set it simply to the value "1", and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. (Expires: None. Session cookie)

_hsopt_out This cookie is used by the opt-in privacy policy to remember not to ask the user to accept cookies again. This cookie is set when you give users the choice to opt-out of cookies. (Expires: 2 years)

_hsdonottrack This cookie is set when you give users the choice to opt out of cookies and they choose to do so. It disables tracking and personalization. (Expires: 2 years)

_hstestcookie This cookie used to test whether the visitor has support for cookies enabled. (Expires: Session cookie)

hsPagesViewedThisSession This cookie used to keep track of page views in a session. (Expires: Session cookie)

hsfirstvisit This cookie used to keep track of a user's first visit. (Expires: 10 years)

Google

We share email data with google for marketing purposes, and only use Google’s approved API or interface to upload customer information, and Comply with all applicable laws and regulations,

Cookies set by the Hotjar script

_hjClosedSurveyInvites.
Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. ( Expires 365 days)

_hjDonePolls
Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in ( Expires 365 days)

_hjMinimizedPolls
Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. (Expires 365 days)

_hjDoneTestersWidgets
Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. (Expires 365 days)

_hjMinimizedTestersWidgets
Hotjar cookie. This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. (Expires 365 days)

_hjIncludedInSample Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.(Expires 365 days)

Emails

We may send you email notifications regarding your service (such as invoices) or which you have specifically requested (such as newsletters or notifications when a course is starting). You have the ability to opt out of any of this communication at any time.

We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.

Prohibited Use

You may not use hyperisland.com for, or to aid in any illegal activities.

Spam

Hyperisland.com maintains a zero tolerance policy on spam in regards to all content, whether on a local database or a third party (such as comment function). Spam will be reported and users will be banned.

Third Party Disclosure

We do not disclose any information to third parties, nor do we plan to. As a member of the community, integration is available with third-party platforms at your choice.

Any questions?

If you have any questions about this privacy policy or your personal data, please write to us by email to info@hyperisland.com or by post to Hyper Island, Telefonvägen 30, 11730 Hägersten, Sweden.