Terms and conditions
Last revised: August 7th, 2018.
3rd Party Solutions
Hyperisland.com uses the 3rd party service solution Stripe for secure online credit card payments. As a third party service Stripe ensures the security of the payment solution. Please refer to Stripe to read more about the services specifically.
The registration to a Hyper Island learning experience is binding. As a registrant, you are personally responsible for the cost of the course (local VAT may apply).
10% of the course fee is a registration fee and is non-refundable.
The seat is not guaranteed until the course fee is paid.
The fee must be paid in full no later than 30 days after the invoice date or 4 weeks before the start of the course (whichever is sooner).
If you are unable to attend, another person can take your seat at no extra cost.
If you need to transfer your registration to a later date, the following terms apply:
A fee of 10% of the total tuition will be charged
Less than 2 weeks before the course start – No rescheduling permitted. (Exception is made for illness proved by a doctor’s certificate. The participant can transfer to another course date.)
If you need to cancel your registration, the following terms apply:
Between 4 and 2 weeks before the course start – 50% of the total fee will be charged
Less than 2 weeks before the course start – 100% of the total fee will be charged. (Exception is made for illness proved by a doctor’s certificate. The participant will be refunded a maximum of 90% of the total fee.)
If you purchased through CourseHorse, then our Refund & Cancellation policy applies to your purchase. If you are entitled to a refund, or have any questions, please contact CourseHorse here..
Cancellation by Hyper Island
We reserve the right to cancel a course due to low enrolment up to 10 business days before the course starts. Keep this in mind when making travel plans. You will be notified by phone or email if this is the case, at which time:
You may join a different course at no extra cost, or;
You may receive a full refund.
Master Classes or Labs Registration Expiration
Participant registrations are valid for 12 months from the day of registration (this includes date of original online registration or original date invoice was sent). Registrants are required to attend the Hyper Island Master Class within the allotted period of time (or send a replacement) regardless of transfer payments being remitted. Hyper Island may allow exceptions for medical issues (provided a doctor’s note is supplied), or a death within immediate family.
We accept payment via online payment or invoice. Options are visible via the respective registration form(s).
If you have any questions about these Terms & Conditions please write to us by email to firstname.lastname@example.org or by post to Hyper Island, Telefonvägen 30, 11730 Hägersten, Sweden.