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UX/Service Designer

Full-time atIteamStockholm,Sweden

Job Description

Your role
As a UX/Service Designer at Iteam your role is to help our clients with digital solutions that truly create value. Solutions that do something good both for the client, the end-user and society. With the help of different research methods you investigate the needs and context of both the user and the client, in addition to defining and testing user experiences.

You share your knowledge of user experience and service design. You understand that if solutions are to be truly user friendly, the entire project process and culture needs to be user-centered. We strive towards never letting UX be just a phase or an afterthought. It should be present during the entire project. Always.

You need to have experience with
- Qualitative research methods (e.g. usability testing, observations, interviews and workshops)
- Communicate your insights through suitable deliverables (e.g. reports, user journeys, prototypes or crumpled paper sketches)
- Being the user representative in projects, and supporting both colleagues and clients with the user perspective (e.g. prioritization of functionality, technical decisions)
- Working cross-functional and understanding the needs of colleagues from other professions.
- Working agile
- Proficient English

Nice to haves
- Quantitative research methods (e.g. surveys, usage analytics with Google Analytics)
- Understanding of the technical enviornment your solutions will be implemented in (e.g. HTML and CSS)
- Education in interaction design, human computer interaction, behavioral science, cognitive psychology, digital design or related areas

About Iteam

We digitalize companies and organizations through strategy, code and culture. With the help of these three components, with create innovative technological solutions that create value, do good and let us have fun along the way.

Our clients have interesting challenges both from a technological and business perspective, and big potential to make a difference within their areas. We work with for example Taxe Stockholm, Doctors without Borders, Vimla and the Swedish Employment Agency (Arbetsförmedlingen).

We are around 30 persons located in Stockholm and Gothenburg. At our place, you take off your shoes by the door and feel like home. We constantly learn new things from each other - through mentorships, exchange within projects, monday breakfast, code lunch or during lab hours. We have fun together and take care of each other - by the computer screen, in the meeting room, on the yoga mat, at the gym, during game nights and after works. We strive towards creating diverse teams with complementing skills and backgrounds - regardless of sex, gender, expression, gender identity, ethnicity, national origin, religion, disability, sexual orientation, age or social background. Our teams are always cross-functional. Always agile. Always close to the client, their employees, users and stakeholders.