Job Board

Product Designer Backoffice (closed)

Job Description

About the department:

We're responsible for creating meaningful, engaging, beautiful experiences that create emotional connections with our customers. We work hard to understand user needs, champion them and protect them throughout the product design process. We have four teams – in London, Porto, Lisbon and Shanghai – and work in clusters across our suite of products including web and instore.

We’re ambassadors for the business, pushing the boundaries of what's technologically possible, and creating most of the platforms that we use from scratch. We like to apply a bit of revolutionary thinking to everything we do.

About the role:

You will be a creative thinker and technical problem solver who is excited to design the internal tools that solve our unique business needs. This can range from creating an interface for our boutiques that processes the orders they receive, to a tool that controls the pricing of their products. You have previous experience in the end-to-end design process and are keen to follow a lightweight, evidence-based approach where learning shapes the design along the way.

You have formal design training and take pride in creating, evolving and protecting the interactions and patterns that allow us to scale our platform.

You’re a team player who recognises that your efforts are one significant part of a much bigger picture. You’re used to working closely with a multi-disciplined team of developers, researchers, other designers and product owners to problem solve and learn fast. Join the team that’s making a difference every day to an exciting platform

What you’ll do:

● You will produce intuitive, innovative and delightful user experiences for a range of back-office products

● You will work collaboratively within an Agile process with; other product designers, user researchers, product owners and developers

● You will create solutions that incorporate all of the elements of a great experience while working within the established patterns of our ever-evolving design system

● You will define and communicate the UX direction using appropriate tools and deliverables to describe intent

● You will champion user experience and advocate the best design for our end users

● You will bring inspiring ideas and motivation to an energetic and collaborative team

Who you are:

● You are ideally have experience as a digital product designer

● You are from a BA/BSc/MA in HCI, Information Systems, Computer Science or Design discipline

● You are experienced in working with digital products, e-commerce and/or a digital creative agency

● You are an excellent verbal and written communicator

● You are able and willing to travel to other Farfetch offices when required

● You are curious about how things work and a passion for emerging technologies and all things interactive

● You are proficient in at least one rapid prototyping tool

● Additionally, you may have:

○ Working knowledge of HTML, CSS and Javascript or related front end technologies

○ Experience gleaning insights from data and or working with Data Scientists

○ Experience in conducting or participating in User Testing and/or working with User Research teams

We can’t wait to receive your application. But before you send it to us, here are some helpful tips to make sure your application is as strong as it can be.

● Have you set out why this role is a good match for your career aspirations and that you have the skills and experience required? We want you to be as clear about your future ambitions as we are and whilst we encourage people to learn, develop and grow, you will need to hit the ground running.

● Have you checked spelling and grammar? We have high standards and you don’t want to miss out because of something as easily correctable as a typo.

We are committed to equality of opportunity for all employees. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

About Farfetch

Farfetch is a true global omnichannel platform with the proprietary end-to-end API at the core of an unrivalled technology and logistics network.

Farfetch.com partners with over 700 of the world’s best luxury boutiques and brands, located from Tokyo to Toronto and from Milan to Miami. This unique business model guarantees an unparalleled range of luxury fashion from established brands to the most interesting new designers and one-of-a-kind styles.

The Farfetch Group consists of Farfetch.com, the e-commerce marketplace for luxury; Farfetch Black & White; a white label e-commerce solution for luxury retailers and Store of The Future; a suite of retail solutions to enhance the customer journey by connecting the online and offline worlds. The brand also added renowned London boutique Browns to its portfolio in 2015, which serves as an incubator for new retail technology ideas.

Through its business units Store of The Future, Farfetch Black & White and Browns, Farfetch continues to invest in innovation and develop key technologies, business solutions and services for the luxury fashion industry, connecting online and offline retail. Store of The Future is a customized suite of technologies developed to help brands and boutiques enhance the customer journey by bridging the offline and online worlds.